Tip Sheets

Managing Distress: Grounding Tips for Crime Victims, Survivors and Family Members of Mass Violence Incidents (MVIs)

This Tip Sheet features skills that allow you to stay in the present moment while you are being reminded of the past by focusing on grounding techniques and practices.

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Navigating Community Resources in Times of Crisis: A Tip Sheet for Victim Service Professionals (VSPs)

Navigating community resources during a public crisis can be extremely difficult. However, your role in serving victims in your community is more important than ever. This tip sheet provides with the information needed to effectively serve victims during times of public crisis.

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Trauma-Focused Treatments Versus Trauma-Informed Resiliency

Reactions to mass violence are wide ranging in both symptoms and severity. Almost all survivors will experience distress in the immediate aftermath of a mass violence incident. It is important that each survivor has access to the best interventions that will support their unique, individual journey to recovery in a manner that is culturally- and age-appropriate. This Tip Sheet explores the differences between Trauma-Focused Treatments and Trauma-Informed Resiliency.

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Vicarious Trauma and Compassion Fatigue Suggested Reading List

A reading list for first responders, victim service providers, and professionals who serve first responders.

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Grief and Bereavement Suggested Reading List for Providers

A reading list for providers who offer counseling or grief-related services to the bereaved.

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Grief and Loss Suggested Reading List

A reading list of self-help books that may provide comfort. This list is not comprehensive.

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How to Identify an Experienced Trauma-Focused Therapist

In the aftermath of a mass violence incident, communities are often inundated with offers of help and support. This will include individuals who define themselves as trauma “experts” in delivering therapy or counseling to MVI victims. This Tip Sheet offers specific questions victims/ survivors can ask to help determine whether a mental health provider has the requisite knowledge and skills to deliver trauma-focused mental health interventions.

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Coping With The Holidays After The Death Of A Loved One

These suggestions were provided by Janice Harris Lord, a licensed clinical social worker (LCSW-ACSW) and professional counselor (LPC) in Texas. Lord's guidance is for those who have experienced profound loss enter the holiday season.

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Trauma Cues Related to Mass Violence Incidents

This Tip Sheet explains trauma cues and how they impact victims or survivors of mass violence. Trauma cues can be obvious or hidden, and often are all around you.

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Trauma Sensitive Mindfulness and Meditation

When there has been a life changing event like a mass violence crime, it is common to relive conversations or experiences in the past and to worry about the future. Being able to find mental and physical calm is an important part of resilience.

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Twelve Self-Help Tips For Coping in the Aftermath of Mass Violence Incidents

This tip sheet offers practical things that can be done to help reduce the distress created by MVIs as well as some self-help resources you may find useful.

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Mindfulness and Meditation

This guide dives into meditation and how to incorporate the practice into daily routines.

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Tip Sheet Unexpected Challenges for Communities in Recovery Phase

While most obstacles that appear after MVI can be expected, there are instances where communities can be overwhelmed. This tip sheet goes into detail on some of the unexpected issues that can occur during the recovery phase of a MVI.

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Role of VSPs Readiness, Response, Recovery and Resilience Matrix

This tip sheet includes a matrix outlining how Victim Service Providers can provide assistance when preparing for a mass violence incident, as well as responding to and recovering from one.

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Helping Victims And Survivors Maintain Emotional and Physical Well-Being Throughout Court Proceedings

This tip sheet is designed for victim service professionals or victim advocates (VSPs) to help victims and survivors of mass violence incidents or terrorist attacks (MVIs) throughout trial proceedings relevant to their cases.

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Coping Tips To Help You Through Court Proceedings

This tip sheet can help victims/survivors create a personalized self-care plan to strengthen your feelings of control over your participation in court processes.

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Tips for Community Leaders: Funding Victim Compensation

Provides suggestions and resources for community leaders tasked with managing victims compensation following a mass violence incident.

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Tips for Donors Following Mass Violence

Tips for community members, business owners, etc., who are looking to make a donation of their money or time in the wake of a mass violence incident.

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Tips for Community Leaders: Managing Volunteers

Helpful tips for community leaders who are managing a large number of volunteers following a mass violence incident. Provides suggestions to ensure that time and resources are used appropriately.

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Tips for Community Leaders: Managing Donations

A guide for community leaders who are tasked with managing an influx of money and material items that are donated in the wake of a mass violence incident.

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Victim Liaison Models

Victim assistance professionals and other victim service providers play an essential role in aftermath of a mass violence incident. Offering victim assistance professionals to victims and family members helps to minimize the trauma that can be associated with the overwhelming onslaught of resources and demands. This tip sheet provides examples of program models that address this.

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What Community Leaders can do to Support Victims and Survivors

Provides a high-level overview of services and support that community leaders can provide to victims and survivors of a mass violence event, and emphasizes the importance of mobilizing trained victim assistance professionals and establishing a full-service family assistance center.

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Tips for Community Leaders: Establishing a Family Assistance Center

Family assistance centers streamline the process of family reunification and death notifications, and provide access to other immediate services that are crucial in the recovery process. This tip sheet is a comprehensive guide for community leaders and law enforcement officials who are tasked with organizing a family assistance center following a mass violence incident.

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Talking to Children about Hate Crimes

Discussing MVI with children provides a different set of challenges. Aside from the general issues, discussing MVI involving hate crimes is its own unique challenge.

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Resilience Following Hate Crimes

Provides strategies on how to cope with and respond to MVI involving hate crimes.

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Remembering Tragic Events: Creating a Permanent Memorial

Offers things to consider when creating a memorial for an event and the purpose it should serve.

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Community & Faith Leaders Commemorating the Anniversary of MVI

For community and faith leaders in an area where an MVI occurred, anniversaries present challenging emotions. This tip sheet details ways leaders can observe anniversaries.

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Tips for Civic leaders: Supporting your Communities Remembering of MVI

Highlights what leaders in the community should be doing following a mass violence event.

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Response: Victim Assistance Agency “Go Kit”

Serves as a checklist for agencies following an MVI.

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Role of Victim Assistance Professionals in Preparing for MVI

Highlights some tactics Victim Assistance Professionals use during the readiness phase.

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After Death Notification

Following a death notification, Victim Assistance Professionals have many important details to discuss with survivors and family members.

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After MVI: Helpful Websites and Social Media

Provides a list of websites and social media accounts that can be helpful following mass violence.

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MVI and Social Media: Guide to Hashtags

When an MVI occurs, social media becomes flooded with hashtags. This tip sheet details things to look for when trying to find information in the aftermath of the incident.

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Providing Sensitive Death Notification

Provides information on sensitive death notification and links to an online training course curated by the FBI and Penn State University.

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Guide to Agencies Responding to MVI

Explains the key roles that federal, state, and local agencies have in responding to MVI.

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Role of VAPs in Responding to MVI

Victim Assistance Professionals play a crucial role in the response phase to MVI. This tip sheet goes into detail on what is expected of them during this phase.

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Responding to Mass Violence: Developing Personal “Go Kit”

Suggests items that victim assistance professionals should have prepared to minimize the use of onsite resources.

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Unexpected Challenges for Communities during the Immediate Response of a Mass Violence Incident

While most obstacles that appear after MVI can be expected, there are instances where communities can be overwhelmed. This tip sheet goes into detail on some of the unexpected issues that can occur.

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Using Technology to Connect with Victims of Mass Violence Incidents AND Help Victims Stay Connected with Others

This tip sheet provides some examples on how those in victims services can help victims stay connected with others.

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How to Juggle Priorities and Shifting Responsibilities During the COVID-19 Pandemic

Managing priorities and responsibilities as a Victim Service Provider (VSP) during a public crisis can be extremely difficult. This tip sheet provides VSPs with the information needed to effectively serve victims during a public crisis.

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Helping Victims of Mass Violence During the COVID-19 Pandemic

The COVID-19 pandemic has brought a high level on uncertainty to the live of everyone. This tip sheet serves as guide for victim service providers on helping MVI victims during this time.

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Communities: Guidelines for Facilitating Victims, Survivors, and Family Members in Sharing their Stories

This resource is designed to explain how communities and community agencies can provide a safe and adequate environment for victims and survivors to share their experiences.

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Strategic Story Telling: Guidelines for Victims, Survivors and Family Members of Mass Violence Incidents (MVIs)

This tip sheet provides an outline on how victims and survivors of mass violence, and their family members, can safely share their experience with others.

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What to Wear for a Broadcast Interview

Follow these guidelines to help decide what to wear when going on camera.

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Additional Tips to Prepare for Media Interviews

This tip sheet outlines how Victims Service Providers can better help MVI victims prepare for the media.

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Media Guidelines for Homicide Family Survivors

This tip sheet provides information on how loved ones of a MVI victim should handle the impending news media coverage.

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Preparing for News Media Interviews

This tip sheet gives guidelines on how victims can better prepare for interviews and some of the resources available that they can use to their advantage.

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Tips for Crime Victims and Survivors: Guidelines for Media Interviews

These guidelines can serve as a planning tool to use when speaking to the media.

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News Media Engagement: Victim Autonomy and Choice

Victims must remember it is always their choice when deciding on whether or not to speak with the media. This serves as a guide to potential positive and negative consequences of giving an interview.

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In the Aftermath of MVI: Crime Victims and the News Media

This tip sheet serves as a guideline for how media members should approach victims of an MVI on the scene of the incident.

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Timeline of Activities to Promote Mental Health Recovery

This Tip sheet was created for Victim Service Providers (VSPs), Mental Health professionals (MHPs), emergency management planners, and others who serve victims impacted by a mass violence incident. It provides recommendations on the many different ways to improve mental health recovery for victims and family members.

PDF Download: Timeline of Activities to Promote Mental Health Recovery

Twelve Self-Help Tips for Coping in the Aftermath of the Attack on the US Capitol

This tip sheet contains practical coping suggestions for those experiencing distress after the recent events in Washington, DC.

PDF Download: Twelve Self-Help Tips for Coping in the Aftermath of the Attack on the US Capitol

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